Cancellation & Refund Policy

Cancellation & Refund Policy

Cancellation and Refund Policy

In the event that you may need to cancel all or part your booking, our policy is
as follows:

  • 1. Bookings cancelled at least 14 days prior to arrival date will be
    refunded within 5 business days.
  • 2. Bookings cancelled less than 14 days prior to arrival date will be subject to
    payment in full and no refund will be due.
  • 3. In the event of non-arrival, (‘No Show’) payment in full will be charged
    and no refund will be due.

Please Note:  Refunds made may take 7-10 days to show in your account.

All Cancellation Requests must be emailed to us at:   customer.service@premier-sp.co.uk

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